Help us improve! (provided by Uservoice)
Be honest, be brutal and be bold. We want to hear about any and all bugs, tweaks and new feature ideas! This clever little user feedback site allows you to leave suggestions and/or vote for those left by others. The votes create a rating system that helps us to identify the most pressing issues.
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1 vote
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only show sites that are open on the dates selected
despite entering January dates in your search engine - Stes that wern't open until March/April had dropped through the filters - perhaps amend your settings accordingly
4 votes -
value for money
how about putting sites on that people think are real value for money as it is getting more expensive
1 vote -
1 vote
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1 voteunder review ·
AdminPitchup.com
(Admin, Pitchup.com)
responded
Each campsite has dog restrictions noted under amenities if the manager has specified them. Are you looking for additional detail?
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add prices
Whats the point of telling me what campsite is avialable then not detailing the prices?
11 votesunder review ·
AdminPitchup.com
(Admin, Pitchup.com)
responded
This shouldn’t be happening unless a site isn’t bookable on Pitchup.com. Please would you provide an example URL?
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4 votesstarted ·
AdminPitchup.com
(Admin, Pitchup.com)
responded
Thanks for the suggestion! Have you seen our ‘etiquette’ blog post from last year? http://www.pitchup.com/blog/2010/aug/27/camping-tips-etiquette-checklist-camping-holidays/
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make the whole site as a tom tom download instead of individual downloads.
whole site as 1 downloadable tom tom
3 votes -
have a search for tent sites only
every time I search for a tent site I keep coming up with caravan sites why can#'t people with tent needs find just tent sites.....don't care what other stuff is there when I get there, just need to know I can pitch a tent
Also sick and tired of keying in Ulverston and getting sites up near keswick and coniston7 votesunder review ·
AdminPitchup.com
(Admin, Pitchup.com)
responded
All sites in a tent search will accept tents. They may also accept caravans. You’d like a search for sites that only accept the tent category, and not motorhomes, glamping or tourers. Correct?
Re Ulverston sites, this is determined by what’s in the address – sometimes a site in an outlying village may have Ulverston as its postal town.
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Electric Hook Up
Allow to search for tent sites that have electric hookup. Spent so much time seaching for sites with electric hook up, only to find its for tourers or caravans.
3 votes -
add Live chat
enable visitors to website to ask questions etc via live chat...try www.click4assistance.co.uk
2 votes -
Have the correct prices displayed!!
I looked for a pitch and it said £40.00. I clicked to book and it changed to £70.00! Obviously, I didn't book it.
1 voteunder review ·
AdminPitchup.com
(Admin, Pitchup.com)
responded
We weren’t able to replicate this error. Please would you provide a link to the webpage? Thanks.
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Please could you add the option to sort by price.
Onve the results have been displayed please could you add the function to sort the list in price order?
Many thanks
1 vote -
new feature
i think it would be a great idea to show the prices per night for a caravan or campervan & per person etc. :)
1 voteunder review ·
AdminPitchup.com
(Admin, Pitchup.com)
responded
The prices can vary pretty often so the way we do this is to return the prices by date after you enter your details – have you tried this?
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add tick boxes to the search list...
...so that I can select a number of campsites that sound cool and narrow down my search
2 votes -
Manual entry to avoid duplication
Sorry about the rush. Need a way of entering information as a booking from a manager to avoid the potential for duplication. We take some bookings direct (apols but that's like) and i'd like a way of putting that info into the system (for record keeping, safety etc). Any thoughts?
Great job guys.
John
1 voteunder review ·
AdminPitchup.com
(Admin, Pitchup.com)
responded
Thanks John – we’ll look into this but it’s unlikely we’d be able to build something soon. We do recommend ring-fencing a subset of pitches as our allocation, to avoid double bookings and avoid the need to synchronise other booking channels.
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tell me whether a site takes touring caravans
when you search for sites that take tourers, plenty come up - but many are static only with no accommodation for tourers. A database issue, I think.
1 voteunder review ·
AdminPitchup.com
(Admin, Pitchup.com)
responded
If you select more than one accommodation type, we will show parks with either type. Is this the issue or is there a problem when only touring caravans are selected?
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include pricing information
i thinking about perhaps maybe doing lots (like a month or two or until my 3 month visa runs out) of walking, with a tent. How much do I need to budget for "accommodation"?
4 votesunder review ·
AdminPitchup.com
(Admin, Pitchup.com)
responded
Thanks Yael. Were you looking for a general guide or specific sites? You can find all of our bookable sites’ pricing by searching for your dates on the home page.
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3 votes
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Wild Camping
I looked up Wild Camping, and the page was good. But when I clicked on places in England, the ones near me weren't Wild Camping sites at all! We've just been wild camping at a site with a compost toilet, a watering can shower, one cold water tap and that was it - fantastic! In the middle of a woodland. This is the type of place we'd like to go back to, but you don't seem to have that kind of place??
2 votes