Pitchup.com on UserVoice

Enter where i can store a caravan when im not useing it as on your web site?

2012-02-13T13:04:18-08:00

value for money

2012-01-27T13:13:41-08:00

terry suggested:
how about putting sites on that people think are real value for money as it is getting more expensive

It is not at all clear what the policy on dogs is, and really should be! [updated]

2012-01-18T02:59:30-08:00

Anonymous said:

I have asked for camp sites near Dawlish Warren allowing dogs, and you have shown one site only, and that DOES NOT allow dogs.

only show sites that are open on the dates selected

2012-01-15T05:14:24-08:00

Sheila Anderson suggested:
despite entering January dates in your search engine - Stes that wern't open until March/April had dropped through the filters - perhaps amend your settings accordingly

add prices and show availability more clearly.

2011-12-21T06:09:21-08:00

THE HAMPSHIRE CAMP FEST 2012 [is now none]

2011-12-11T03:00:58-08:00

THE BIG ONE FOR 2012 SUPPORTED BY THE LEADING CAMPING FORUMS The Hampshire Camp Fest 2012 Strawberry Fields Boldre Nr Lymington Hampshire August 6th - August 13th You are Invited to the Hampshire Camp Fest 2012. a self sufficient gathering of campers, nationwide. A field to accomodate 60 assorted units, has been made available to us, during the above dates. Water and toilets are also available, together with a chemical waste point. Electricity will not be available, to campers. However for emergency purpouses only, a single electricity supply will be be given to the host, for charging batteries, pumps ect. The field this year is much larger, than the one used in 2011, and has hedgrows all round, with our own personal security gates which are locked at 11.00pm, each evening. We will be situated adjacent to the famouse strawberry fields bootsale area, which will be open on the sunday prior to departure. Being at a close proximity to Lymington, you are just a 15 min drive, to the ferry,which will take you onto the Isle Of White, the foot passenger price in 2011 was £12.50 per person. Whilst most campsites in the area during peak times, are charging around £26.00+ per unit per night, excluding extras. We can camp for a fixed price of £55.00 for the full week for up four people. Weekend camping, and single night camping options are available. Units exceeding four people will be charged at £10.00 per extra person for the week. No other charges will be be made. Marshalls will be available on your arrival, for any assistance you may require.

Take a look at the availability search function [is now completed]

2011-11-22T08:08:42-08:00

I put in dates to search availability but on closer inspection, none of the sites that came back as available for my dates actually were available

Show which fiter options have been selected [is now completed]

2011-11-22T08:08:28-08:00

As you add filters the list of campsites is filtered but you can't see what filters you have already selected. This makes it a bit of a hit and miss affair.

fix the date search [is now completed]

2011-11-22T08:05:46-08:00

Whenever I put dates in it defaults Weds 11th - Sat 14th August and wont let me search anything else! Looks like it would be a useful site otherwise!

European sites [updated]

2011-11-22T08:04:15-08:00

allow others to add euopean sites

Pitchup.com (admin) responded:

Thanks for the suggestion. We're aiming to add continental European sites in 2012. Which countries would you prefer?

make the map EVEN BIGGER with more zoom levels [is now completed]

2011-11-18T09:48:13-08:00

The map is too small to easily see where the different campsites are. Also an intermediate zoom level would help. It's either in too close so you don't know where you are in relation to everything else or too far out and you can't see individual sites.

make the map EVEN BIGGER with more zoom levels [updated]

2011-11-18T09:48:13-08:00

Pitchup.com (admin) responded:

OK, this is done - much bigger map and upgraded to a newer version, with Ordnance Survey at lower levels. Hope you like it!

It is not at all clear what the policy on dogs is, and really should be! [is now under review]

2011-10-12T06:06:17-07:00

It is not at all clear what the policy on dogs is, and really should be! [updated]

2011-10-12T06:06:17-07:00

Pitchup.com (admin) responded:

Each campsite has dog restrictions noted under amenities if the manager has specified them. Are you looking for additional detail?

It is not at all clear what the policy on dogs is, and really should be!

2011-10-12T06:04:09-07:00

fix bug with show on map? [is now completed]

2011-09-26T08:23:39-07:00

when i click on 'show on map' on a neaarby sites listing it shows no map just jumps to top of page using opera on http://www.pitchup.com/campsites/England/South_East/Surrey/Mytchett/basingstoke-canal-centre/?q=Basingstoke%20Canal%20Centre,%20Mytchett&redirect=1&arrive_0=01&child_ages=&adults=2&arrive_1=2011-10&depart_1=2011-10&depart_0=02&type=3&type=4&type=10&type=6&type=7&availability=1#

make the whole site as a tom tom download instead of individual downloads.

2011-09-24T16:45:51-07:00

jim suggested:
whole site as 1 downloadable tom tom

Distinguish between 'quiet' and 'lively' campsites [updated]

2011-09-22T03:17:48-07:00

It's an important consideration for all campers

fred mason http://carryoncamping.smfforfree.com/index.php/topic,1388.0.html said:

It would nice to know in advance of booking.

that the number of clicks to get to the booking allocation callender is reduced [is now completed]

2011-09-05T12:43:12-07:00

It feels unnecessarily laborious to update availability. Requiring a scroll down and click on the home page, log-in to manager portal (doesn't seem to remember password anymore), click on the park details, click on booking, click on allocation calendar. Could there not be a shorter way of doing this will a quick link to the booking area?

THE HAMPSHIRE CAMP FEST 2012 [is now completed]

2011-08-31T11:54:43-07:00

Fix bug [is now completed]

2011-08-30T10:26:41-07:00

the flag box on booking summary doesn't seem to work

that the number of clicks to get to the booking allocation callender is reduced [is now started]

2011-08-30T10:22:52-07:00

THE HAMPSHIRE CAMP FEST 2012 [is now under review]

2011-08-29T20:03:18-07:00

THE HAMPSHIRE CAMP FEST 2012 [updated]

2011-08-29T20:03:18-07:00

Pitchup.com (admin) responded:

Would you like us to add this as a bookable site on Pitchup.com? The feedback forum is for improvements to the website so if you're looking for more general promotion this probably isn't the best place. Please contact us at www.pitchup.com/about/contact. Thanks!

THE HAMPSHIRE CAMP FEST 2012 [updated]

2011-08-29T15:07:47-07:00

Jo Parker said:

Spent a lovely week with friends old and new, great atmosphere and conversation.
Plenty of places to visit, bus stops outside the gate if you don't want to use the car. Got my name down for a return visit next year. Superb car boot sale on the sunday. Thanks to Paol and Fred for their gret organisational skills in putting this together.....WELL DONE CHAPS....

THE HAMPSHIRE CAMP FEST 2012 [updated]

2011-08-29T03:16:03-07:00

Paol Hart [LaughingHeart] said:

Well worth all tthe effort of a whole years planning! This year we all had a terific time and the Fest next August is going tto be bigger and better!
A unique camping experience that was raved about by all that came and all wanting to do it again...........Don't miss it! See reviews and pics of this years bash on: www.carryoncamping.smfforfree.com
Paol.

THE HAMPSHIRE CAMP FEST 2012 [updated]

2011-08-29T02:26:42-07:00

fred mason http://carryoncamping.smfforfree.com/index.php/topic,1388.0.html said:

A fantastic time was had by all at the 2011 event, camping as it should be, fun and friendly, with evening gatherings taking place. Why not follow us on the forum http://carryoncamping.smfforfree.com/ Our online campsite for like minded people.

that the number of clicks to get to the booking allocation callender is reduced [is now planned]

2011-08-24T02:36:07-07:00

I suggest you print some criticism aswell as good factors!!!!!. [is now declined]

2011-08-22T01:45:59-07:00

I took the time to write a criticism about The Willows camp site and sent it to you a few weeks ago. It is not fair to mislead people by not showing criticism about the site. You and your site are misleading the general public into parting with their good earned money under false pretences. Only showing good feedback is not the way forward for the proprietors of the site as people like me are upfront about something that i pay for which are not upto a satisfactory standard. I am not happy that you took £9.00 from me and are bigging up this site so as to take more people's money under pretences. You should be, and will be named and shamed.

I suggest you print some criticism aswell as good factors!!!!!. [updated]

2011-08-22T01:45:59-07:00

Pitchup.com (admin) responded:

We publish numerous negative reviews on the website. However, as stated in the review submission form, managers may dispute a review on the grounds that it is personally insulting, from a fictitious guest or factually incorrect (http://www.pitchup.com/about/faq/#where-my-review-i-cant-find-it-site). In this case your review was disputed on the grounds of various factual inaccuracies. Unfortunately, for obvious reasons we are unable to arbitrate between the campsite owner and reviews in these circumstances; however we suggest you contact the campsite manager direct for clarification and submit an updated review, which may of course contain criticism.

make the map EVEN BIGGER with more zoom levels [is now started]

2011-08-17T03:58:36-07:00

make the map EVEN BIGGER with more zoom levels [updated]

2011-08-17T03:58:36-07:00

Pitchup.com (admin) responded:

Agreed, we don't need the ad. Removing and widening, and updating our version of the map.

Take a look at the availability search function [is now started]

2011-08-17T03:56:13-07:00

I put in dates to search availability but on closer inspection, none of the sites that came back as available for my dates actually were available

Take a look at the availability search function [updated]

2011-08-17T03:56:13-07:00

I put in dates to search availability but on closer inspection, none of the sites that came back as available for my dates actually were available

Pitchup.com (admin) responded:

Thanks - we show all sites by default with available pitches beneath the search card. We're amending this behaviour at the moment so that there's a message if there are no available pitches.

Show which fiter options have been selected [is now under review]

2011-08-17T03:55:07-07:00

As you add filters the list of campsites is filtered but you can't see what filters you have already selected. This makes it a bit of a hit and miss affair.

Show which fiter options have been selected [updated]

2011-08-17T03:55:07-07:00

As you add filters the list of campsites is filtered but you can't see what filters you have already selected. This makes it a bit of a hit and miss affair.

Pitchup.com (admin) responded:

The filters are visible in the upper left-hand box under "Features" - they can also be removed here. Is this working for you?

Have the correct prices displayed!! [is now under review]

2011-08-15T08:37:55-07:00

I looked for a pitch and it said £40.00. I clicked to book and it changed to £70.00! Obviously, I didn't book it.

Have the correct prices displayed!! [updated]

2011-08-15T08:37:55-07:00

I looked for a pitch and it said £40.00. I clicked to book and it changed to £70.00! Obviously, I didn't book it.

Pitchup.com (admin) responded:

We weren't able to replicate this error. Please would you provide a link to the webpage? Thanks.

add prices [is now under review]

2011-08-15T08:36:58-07:00

Whats the point of telling me what campsite is avialable then not detailing the prices?

add prices [updated]

2011-08-15T08:36:58-07:00

Whats the point of telling me what campsite is avialable then not detailing the prices?

Pitchup.com (admin) responded:

This shouldn't be happening unless a site isn't bookable on Pitchup.com. Please would you provide an example URL?

add Live chat [is now under review]

2011-08-15T08:35:13-07:00

enable visitors to website to ask questions etc via live chat...try www.click4assistance.co.uk

camping Etiquette guide [is now started]

2011-08-15T08:28:52-07:00

camping Etiquette guide [updated]

2011-08-15T08:28:52-07:00

Pitchup.com (admin) responded:

Thanks for the suggestion! Have you seen our 'etiquette' blog post from last year? http://www.pitchup.com/blog/2010/aug/27/camping-tips-etiquette-checklist-camping-holidays/

camping Etiquette guide

2011-08-14T10:05:02-07:00

Have the correct prices displayed!!

2011-08-13T10:29:41-07:00

Anonymous suggested:
I looked for a pitch and it said £40.00. I clicked to book and it changed to £70.00! Obviously, I didn't book it.

add Live chat

2011-08-10T17:05:40-07:00

Jill suggested:
enable visitors to website to ask questions etc via live chat...try www.click4assistance.co.uk

hi guys love u and do a great job ,but scotland is not a region and never has been,please change,ta [is now completed]

2011-08-10T02:51:48-07:00

hi guys love u and that but scotlan has never been a region,direpectful and grammatically incorrect.lol..please change

Please could you add the option to sort by price. [is now planned]

2011-08-10T02:47:58-07:00

Onve the results have been displayed please could you add the function to sort the list in price order? Many thanks

Please could you add the option to sort by price.

2011-08-09T16:53:15-07:00

Anonymous suggested:
Onve the results have been displayed please could you add the function to sort the list in price order? Many thanks

Electric Hook Up

2011-08-02T04:55:19-07:00

Rob suggested:
Allow to search for tent sites that have electric hookup. Spent so much time seaching for sites with electric hook up, only to find its for tourers or caravans.